SHIPMENTS

Your pack shipemnts

Delivery times and costs

Our articles leave directly from Tabaccheria Corti, Piazza XX Settembre 16, Lecco (LC).

They are sent with Courier Express 36/48 hours. The delivery of products occurs once the payment has been received.

We prepare and ship your package within 36 hours from the order reception.

The order received on Friday will be shipped the following Monday.

At the moment of the delivery of the goods by courier, the customer is required to check that:

1. The number of boxes is the same as indicated in the transport document;

2. The packaging is not damaged or otherwise altered.

3. Any damage to the packed and / or articles or the mismatch in the number of packages must be immediately notified by a written reserve on the courier's proof of delivery, and giving us immediately notice via e-mail.

Once signed the document courier, the customer can not make any objection about the appearance of what was delivered. Any problems concerning the physical integrity, correspondence or completeness of the articles received, must be reported by e-mail within 10 days from the delivery day.

Shipments throughout Italy are made at 6€ (from € 0-99) and 3€ (100 to 600) with courier Express. Higher is free.

1. Shipping charges with EXPRESS COURIER (24/48 working hours) correspond to 6 € (up to 99 €, otherwise € 3 up to 600 €, higher than 600 € it's free)

2. It is possible to insure the shipment choosing INSURED transport with a € 5.50 charge (The insured transport is proposed as an alternative choice to normal transport in the shipping type selection page). This type of transport covers the visible damage and not, the partial or total lack of content and the loss or theft of the parcel. Any damage to packing and / or articles such as the partial or total lack of the items must be reported within 24 hours via email, fax or phone.

3. The cost of the mark to be paid in cash, range from 7 to 10 €. At this cost must be added the cost of shipping.

Shipments throghout Europe (EU) are performed with a cost of 12 € by courier.

1. The shipping fee with courier express (48/72 working hours) correspond to 12 €

2. In the event that the customer would buy an expensive or fragile object we will pay the cost of insurance to make the shipment it as safe as possible. (This type of transport covers the visible damage and not, the partial or total lack of content and the loss or theft of the parcel. Any damage to packing and / or articles such as the partial or total lack of the items must be reported within 24 hours via email, fax or phone).

Shipments in North America are made at a cost of 20 € with courier express.

1. Shipping costs with COURIER EXPRESS (5/6 working days) are at 20 €

2. In the event that the customer would buy an expensive or fragile object we will pay the cost of insurance to make the shipment it as safe as possible. (This type of transport covers the visible damage and not, the partial or total lack of content and the loss or theft of the parcel. Any damage to packing and / or articles such as the partial or total lack of the items must be reported within 24 hours via email, fax or phone).

Shipments to China and parts of Asia are carried out at a cost of 25 € with courier express.

1. Shipping charges with COURIER EXPRESS (5.25 days) are at 25 €.

2. In the event that the customer would buy an expensive or fragile object we will pay the cost of insurance to make the shipment it as safe as possible. (This type of transport covers the visible damage and not, the partial or total lack of content and the loss or theft of the parcel. Any damage to packing and / or articles such as the partial or total lack of the items must be reported within 24 hours via email, fax or phone).

FREE SHIPMENTS

Free Shipments are automatically given to each order that exceeds the price of € 600, regarding Italy, Europe (EU) and North America.

GOODS PACKAGING

It is our will, concerning the delivery of the product, to provide you with packaging of high quality, items are carefully wrapped and packaged. We always try to pack your orders using recycled materials: boxes, cartons, polystyrene, newspaper cuttings and cartoons.


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